WELCOME TO A HEALTHY SMILE
CHECK DETAILS AND MAKE AN APPOINTMENT
A visit to the dentist often brings plenty of questions. We want to answer the most frequently asked questions and provide you with as much useful information as possible on our website.
APPOINTMENT AREA
HOW SHOULD I MAKE AN APPOINTMENT?
If you wish to make an appointment, you can visit our office in person or book an appointment by phone (+48 534 036 425) or schedule follow up visits directly.
HOW LONG DOES THE APPOINTMENT TAKE?
The length of a visit at NB Dental Clinic depends on the type of procedure performed and each case is handled individually. However, based on our experience we can approximate certain time intervals for consultation and treatment:
- the inital consultation with a dental examination takes approximately 30 minutes
- standard conservative treatment and cleaning with instruction takes approximately 45-60 minutes
- root canal and prosthetic treatment takes approximately between 60 and 120 minutes
- breaks between 5-10 minutes are required between appointments in order to allow the assistant to disinfect and prepare the office
HOW CAN I PAY FOR MY VISIT?
NB Dental Clinic accepts payments in cash, by credit card or through the flexible Mediraty instalment payment plan www.mediraty.pl
Cards accepted:
- Visa
- Mastercard
- Cirrus
- PolCard
- Commercial bank cards
WARRANTY AREA
A 2-YEAR WARRANTY ON YOUR NEW SMILE
TRUST IN THE WORK WE DO
Because of the high standards we set on the work we do, we provide a 2-year warranty on all our dental procedures. We want our patients to be absolutely assured that the work we do can always be counted on and that prompt help is there in case previous work needs to be adjusted or repaired.
WHAT DOES THE WARRANTY COVER?
The warranty covers fillings and prosthetic work. For instance, if the filling does not last for 2 years, it will be corrected free of charge.
WARRANTY CONDITIONS
WARRANTY IS SUBJECT TO THE FOLLOWING CONDITIONS:
- all missing teeth have been replaced
- if there are missing teeth, the warranty is for a period of 12 months
- the patient must have strictly followed the recommendations given by the treating specialists and have had regular follow-up visits every 6 months
- follow-up visits are combined with hygienic treatments (i.e. cleaning treatment), including removal of dental deposits with scaling and sandblasting.
WHAT IS NOT COVERED BY THE WARRANTY?
THE WARRANTY DOES NOT COVER:
- temporary work such as temporary crowns and temporary dentures.
- work requested by the patient in cases where another clinical solution was proposed.
- work under limited warranty or not covered by warranty as communicated to the patient.
WHEN DOES THE WARRANTY EXPIRE?
THE WARRANTY DOES NOT COVER DAMAGE CAUSED BY:
- inadequate oral hygiene
- failure to comply with recommended follow-up visits
- tooth fractures during root canal treatment
- tooth fractures after root canal treatment that have not been permanently restored
- accidents and mechanical injuries
- natural bone loss or inflammatory changes in the periodontium
- diseases or conditions that adversely affect the patient’s oral cavity and teeth.
SAFETY AND COMFORT ZONE
PATIENT SAFETY AND COMFORT
Safety, comfort, the highest standards of hygiene – these three values mutually determine the effectiveness of our dental procedures as well as the well-being of our patients, which is why the NB Dental Clinic team does its best to completely carry out every stage of treatment to perfection.
DISINFECTION AND STERILIZATION
All procedures in NB Dental Clinic are performed in accordance with hygiene standards outline by the WHO and the Polish Dental Society regarding cleanliness, disinfection and the sterilisation of all dental tools.
TERMS AND CONDITIONS OF THE PRACTICE
SCHEDULE OF VISITS
- Priority is always given first to patients who have made an appointment.
- Scheduling allows us to perfectly organise the entire NB Dental Clinic team. We confirm scheduled appointments the day before and in the event of a delay or unexpected change in the schedule, we inform our patients as soon as possible by phone or text message.
- Please also inform us in advance by phone or SMS if you cancel or need to reschedule your appointment. We want to respect each other’s time.
- Communication on your end allows us to manage our schedule much better and enables us to accommodate a patient waiting for an urgent appointment (for example).
PATIENTS WITH PAIN
Our other priority is to provide dental assistance in situations where patients are experiencing pain.
In this situation, patients can be taken early in the morning or late in the evening, i.e. outside of standard office hours. In the event of a dental emergency, contact us and we will always schedule an appointment as soon as possible for you.
NO TELEPHONE CONSULTATIONS
In order to ensure the highest standards of medical responsibility, we do not provide consultations or any information on prices for procedures and treatments over the phone. An in-person examination is necessary for an individualized diagnosis, treatment plan and cost estimation.
PATIENT AREA
WAITING FOR YOUR APPOINTMENT
Every dental procedure is unique and can sometimes take a little longer than expected. We make every effort to accurately keep appointment times. If you do find yourself waiting for your appointment, feel free to ask the receptionist about some coffee or tea in our café area.
